Job Description

Job Title: Automotive Accounts Receivable Specialist

Reports To: Accounting Manager or Controller

Job Summary:

The Automotive Accounts Receivable Specialist is responsible for managing all aspects of the accounts receivable process for an automotive dealership or group of dealerships. This includes, but is not limited to, invoicing customers, processing payments, maintaining accurate records, and following up on outstanding balances. The role requires strong organizational skills, attention to detail, and excellent communication abilities.

Key Responsibilities:

• Invoice Generation & Distribution:
  
  
  
  • Generate and distribute accurate invoices to customers for vehicle sales, service, parts, and other related transactions.
  
  
  • Ensure invoices are generated in a timely manner and according to established procedures.
  
  
  • Utilize accounting software (CDK Global or others) to generate and manage invoices.
  
  


• Payment Processing:
  
  
  
  • Process customer payments received via various methods, including cash, checks, credit cards, and electronic funds transfers (EFTs).
  
  
  • Reconcile payments to invoices and ensure proper posting to customer accounts.
  
  
  • Prepare bank deposits and reconcile daily cash receipts.
  
  


• Account Management & Collections:
  
  
  
  • Monitor customer accounts for past-due balances.
  
  
  • Contact customers via phone, email, and/or mail to collect outstanding payments.
  
  
  • Negotiate payment arrangements with customers, as needed.
  
  
  • Maintain accurate records of all collection efforts and communications.
  
  
  • Identify and escalate delinquent accounts to the appropriate supervisor.
  
  


• Record Keeping & Reporting:
  
  
  
  • Maintain accurate and organized accounts receivable records.
  
  
  • Prepare and analyze accounts receivable aging reports.
  
  
  • Assist in month-end closing procedures, including the reconciliation of accounts.
  
  
  • Generate and provide reports on accounts receivable activity, as requested.
  
  


• Customer Service:
  
  
  
  • Provide excellent customer service to both internal and external customers.
  
  
  • Respond to customer inquiries regarding invoices, payments, and account balances in a timely and professional manner.
  
  
  • Resolve any discrepancies or disputes related to accounts receivable.
  
  


• Compliance:
  
  
  
  • Adhere to all company policies and procedures related to accounts receivable.
  
  
  • Ensure compliance with all relevant federal, state, and local regulations.
  
  


• Other Duties:
  
  
  
  • Assist with other accounting and administrative tasks, as needed.
  
  
  • Participate in training and professional development activities to enhance skills and knowledge.
  
  
  • Maintain confidentiality of customer and financial information.
  
  

Qualifications:

• Experience: 1+ years of accounts receivable experience, preferably within an automotive dealership environment.


• Skills:
  
  
  
  • Strong understanding of accounts receivable principles and practices.
  
  
  • Proficiency in accounting software (e.g., CDK Global, Reynolds and Reynolds, or similar).
  
  
  • Excellent data entry and accuracy skills.
  
  
  • Strong organizational and time management skills.
  
  
  • Effective communication and interpersonal skills, both written and verbal.
  
  
  • Ability to work independently and as part of a team.
  
  
  • Ability to handle multiple tasks and prioritize effectively.
  
  
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  
  
  • Strong problem-solving skills.
  
  

Benefits:  

• Competitive salary


• Health insurance (medical, dental, vision)


• Paid time off (vacation, sick days, holidays)


• Employee discounts on vehicles and services

Work Environment:

This position typically works in a standard office environment within a dealership or corporate setting. The job may require extended periods of sitting, using a computer, and interacting with customers and colleagues.

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