Job Description

At Claremedica, exceptional is the standard.

Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.

That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At Claremedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.

Opportunity awaits – welcome to Claremedica.

ESSENTIAL FUNCTIONS

The Clinical Trainer is responsible for developing, implementing, and facilitating clinical training programs to ensure clinical staff are equipped with the knowledge, skills, and competencies necessary to deliver high-quality patient care. This role partners closely with Center Operations, Clinical Operations, and the Practice Transformation teams to standardize workflows, promote best practices, and ensure clinical excellence across all centers.

DUTIES AND RESPONSIBILITIES

Training & Education

• Develop and deliver onboarding and continuing education programs for medical assistants .
• Conduct live and virtual training sessions focused on clinical workflows, skills labs, documentation standards, and EMR utilization.
• Design and update clinical training materials, checklists, competency assessments, and reference guides.
• Ensure all training content aligns with regulatory, compliance, and organizational standards.

Clinical Quality & Compliance

• Conduct skills assessments and MA certification sign-offs across all centers.
• Support the implementation of clinical policies, protocols, and quality initiatives.
• Conduct periodic audits and provide feedback to ensure consistent adherence to clinical standards.

Performance Support

• Partner with center and regional leaders to identify clinical skill gaps and training needs.
• Coach clinical staff through hands-on training, shadowing, and performance improvement plans.
• Serve as a clinical resource for troubleshooting workflow issues or addressing knowledge gaps.

Program Development & Evaluation

• Track training attendance, competency completion, and post-training evaluations.
• Measure effectiveness of training programs through performance metrics and staff feedback.
• Recommend and implement process improvements to enhance training delivery and clinical outcomes.
• Re-train, coach, and develop individualized learning plans for staff who need additional support.

SUPERVISORY RESPONSIBILITIES

• This position does or may have supervisory responsibilities.

QUALIFICATIONS/REQUIREMENTS

Education:

• Licensed Practical Nurse (LPN), Registered Nurse (RN), or equivalent clinical background required.

• Bachelor’s degree in Nursing or Healthcare Administration preferred.

Experience:

• Minimum 2 years of clinical experience in a primary care setting

• Prior experience in training, education, or clinical leadership required.

Skills:

• Strong presentation and facilitation skills.
• Advanced Microsoft Office skills: PowerPoint graphics, animation, master slide formatting, notes development, and basic storyboarding.

• Strong interpersonal, written, and verbal communication skills enabling interaction with all levels of organization. Ability to communicate effectively with internal and external partners.
• Proficiency with EMR systems (e.g. eClinicalWorks, Athena, Epic, etc.).
• Knowledge of clinical workflows, documentation standards, and regulatory requirements.
• Ability to travel to centers for onsite training on a regular basis.
• Spoken and written fluency in English and Spanish preferred.

WORKING CONDITIONS

General office working conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

TRAVEL

Local travel between care centers is required for training and support.

SAFETY HAZARD OF THE JOB

Minimal Hazards

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